Bogotá, September 2024 - SATENA, informs its users and the general public that the reported blockades in various regions of the country have caused delays in flights 8770-8771 covering the Bogotá-Aguachica-Bogotá route. Additionally, during the morning hours, the Palonegro International Airport in Bucaramanga was temporarily closed due to a lack of aeronautical personnel and firefighters, who were unable to reach the facilities because the road was completely blocked, preventing the passage of vehicles. This caused delays in flights 8924-8925-7742-7741-8753, covering the Saravena-Bucaramanga-Saravena-Bucaramanga routes.

"We understand our passengers' concerns and are closely monitoring the situation, as these events could impact other domestic routes. We recommend that our travelers stay informed through SATENA's official channels to obtain real-time updates on their flights," said Major General Óscar Zuluaga, president of SATENA.

To check the status of flights and manage rescheduling or refunds, passengers can visit our official website at www.satena.com or contact us via email at cliente@satena.com.

SATENA reaffirms its commitment to keeping users informed and resolving this situation as soon as possible. We appreciate our passengers' understanding during this difficult period.

About SATENA:

SATENA is Colombia's state-owned airline, founded in 1962. Since its inception, it has played a fundamental role in the air connectivity of remote and hard-to-reach regions of the country. Its main objective is to provide air transport services to isolated communities, promoting socioeconomic development and tourism in these regions. Over these 62 years, the airline has managed to expand its route network, connecting cities and destinations that were previously inaccessible to many. Its commitment is based on reaching where no one else goes, offering essential air connectivity for the development of various activities such as tourism, commerce, and medical care in remote areas.